TRACK & TRACE
The UK is currently experiencing a public health emergency as a result of the COVID-19 pandemic.
Because of this the Government has announced a range of measures to keep everyone safe. This page will help you understand how to keep your customers safe during this pandemic, and how Empire33.co.uk can help you meet these requirements.
HOW WE CAN HELP
- We’ve created a QR code customers can use to check themselves in.
- Footfall analysis will allow you to ensure there are never too many customers in your venue at one time to comply with social distancing regulations.
- Empire33 Interactions will help you see who is currently in your venue, so you can cross check with customers before serving.
- All data is captured in compliance with GDPR regulations
- NO CONTRACT – starting under £1/Day
A consumer-centric contact tracing solution based on voluntary or mandatory check-in with consumer privacy at its heart, helping to protect personal data and control Coronavirus.
Customers scan a QR code upon entry and all customer data is kept centrally at Empire33 hospitality solutions until such a time as the NHS needs it, if the NHS do not require the information the system will automatically delete all customers information after 21 days which is required by law.
Each venue can choose how long customers on average spend there, therefore no check out is required.
HOW IT WORKS
Customers check-in at the venue easily by scanning a QR code on entry or once they have been seated, with no requirement for them to download any app. Using secure GDPR Compliant infrastructure, the Venue captures and securely stores the data with the date and time of check-in.
It can then access and export the data at any time with a search / filter for any given date in response to NHS track and trace requests.
The System is based on current guidelines (legal obligation since 14.August 2020 , a £1000 fine will be issued if you fail to comply) and can be changed easily based upon new regulations and requirements as they emerge.
All data collected by the Check In is stored and deleted as per Government guidelines. Data is only accessible by the track and trace account holder/NHS upon request.
Our Solution is suitable for all operators in the hospitality industry, with both single or multi-venue locations.